Delete your Ruban account
You can delete your account and its data at any time, from the app or from this page. Deletion is immediate and cannot be undone. There is no subscription to cancel.
From the app
- Open Ruban and go to Settings.
- Tap Delete my account, at the very bottom.
- Confirm: you are signed out and your data is deleted.
From this page
Sign in with the account to delete (Google, or email and password), then confirm.
What is deleted
- Your sign-in account (email address, name, profile photo).
- Your Ruban profile: language, devices, trial and Ruban Pro status.
- Your synced projects, templates, photos, thumbnails, film recipes and LUTs stored in the cloud.
- Your messages to the team and your notifications.
- What you shared with the community: it leaves the catalogue and is no longer linked to you.
What is kept
- Purchase records, no longer linked to you, for 10 years as required by French accounting law. The purchase can still be restored on a new account with the same store account.
- An anonymous fingerprint of your device, so that it cannot start another free trial.
- Projects saved on your devices: delete them in the app or uninstall it.
- The images of a template you published, no longer linked to you, for the projects made from it. Write to us if you want them deleted.